Handwritten by Santa

Cookie policy

Last updated: 11 November 2026

This policy explains how Handwritten by Santa and The Writing Studio, trading names of Chardli Limited, use cookies and similar browser storage on this website.

What are cookies?

Cookies are small text files that a website can ask your browser to store. Similar technologies, such as local browser storage, can also remember information on your device. They can help a website work, remember your choices or understand how people use it.

What this website uses

We do not currently use analytics, advertising or marketing cookies.

We use essential browser storage to remember your Santa’s sack between visits. This can include the letters you have added, personalisation details, extras, postage choices and delivery addresses. It allows you to leave the website and return without starting again.

This sack information stays on your device rather than being stored as a cookie. It remains there until you remove the items, clear the site’s data in your browser or use browser settings that remove it automatically.

Payment takes place on Stripe’s hosted checkout, which may use essential cookies and similar technologies for payment processing, security and fraud prevention. Stripe provides information about these on its checkout pages.

Why there is no cookie banner

Because we only use storage that is needed to provide the sack and ordering features you ask for, we do not currently ask for consent for non-essential cookies. If we add analytics, advertising or other optional technologies in the future, we will update this policy and ask for consent where required.

Managing cookies and stored data

Most browsers let you view, delete or block cookies and website data through their privacy or security settings. You can also remove letters individually from your sack.

Blocking or clearing this website’s storage may empty your sack or stop it from being remembered between visits. It will not remove information you have already sent to us, such as an uploaded letter photo; please contact us if you want to ask about that information.

More information

For details about how we handle personal information, read our privacy policy.

If you have a question about this policy, email hey@the-writing-studio.com.